TERMS AND CONDITIONS

  1. 1. GENERAL
  2. 2. ELIGIBILITY TO USE WEBSITE
  3. 3. USER ACCOUNT & INFORMATION
  4. 4. USER CONDUCT AND INTERACTION
  5. 5. PRIVACY POLICY
  6. 6. SHIPPING & DELIVERY INFORMATION
    1. 6.1 DOMESTIC SHIPPING AND DELIVERY (WITHIN INDIA)
    2. 6.2 INTERNATIONAL SHIPPING AND DELIVERY (OUTSIDE INDIA)
    3. 6.3 DELIVERY TIME
  7. 7. RETURN AND EXCHANGE
  8. 8. PRODUCT PRICES
  9. 9. PRODUCT DISPLAY AND QUALITY
  10. 10. BILLING, TAXES AND CUSTOM DUTIES
  11. 11. ORDER CANCELLATION
    1. 11.1 CANCELLATION BY CUSTOMER
    2. 11.2 CANCELLATION BY US
  12. 12. INTELLECTUAL PROPERTY & TRADEMARKS
  13. 13. DISCLAIMER OF WARRANTIES
  14. 14. LIMITATION OF LIABILITY
  15. 15. INDEMNITY
  16. 16. USE OF CREDIT CARD
  17. 17. USER EQUIPMENT AND DEVICES
  18. 18. COMMUNICATION
  19. 19. EXTERNAL OR THIRD PARTY LINKS
  20. 20. ARBITRATION
  21. 21. LAW AND JURISDICTION

1. GENERAL

This website www.houseofdesigners.in is owned and operated by ASPIRE FASHION RETAIL LLP trading as "House of Designers" (or “we” or “us” or “our” or “Site” or “Website” or “HOD” or “HouseofDesigners” ). By entering, accessing or using our website in any way, you (“you” or “You” or “End User” or “user” or “User” or “your” or “Buyer” or “Customer” or “viewer” or “consumer”) agree to comply with the following Website terms and conditions of use, Privacy Policies, and our Return & Exchange Policies and all other policies (collectively our “Website Terms & Conditions”), as well as any other laws or regulations which apply to this website. In addition, when you make an enquiry or order any products or services through this website, you will do so subject to the terms and conditions on this page, as set out in our online customer terms & conditions, subject to all our other website conditions and such further terms and conditions as may be notified to you. By using this website, you acknowledge that you have read and understood all of the website conditions and agree to be bound by them. However, if you do not or cannot accept our website conditions in totality and without modification, you must stop using our website immediately.

We keep updating and changing our website conditions from time to time and your continued usage of this website means you accept those changes and updates. While House of Designers aims to ensure that the information in this website is correct, sometimes errors do occur for which we apologize. Please refer back to these website terms & conditions from time to time so that you are aware of the revised and current terms and conditions.

The right to use the Site is personal to the User and is not transferable to any other person or entity.

2. ELIGIBILITY TO USE WEBSITE

The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian. If you are a minor i.e. under the age of 18 years, you shall not register as a member of the Site and shall not sell, purchase or bid for any items on the Site. As a minor, if you wish to purchase or sell an item on the Site such purchase or sale may be made by your legal guardian or parents who have registered as users of the Site. We reserve the right to terminate your membership and refuse to provide you with access to the Site if it is brought to our notice or if it is discovered that you are under the age of 18 years.

3. USER ACCOUNT & INFORMATION

During the access or use of website or to avail the services, You may have to register or create an account with a password where you will be asked to fill in your information required by the website. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site's registration form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, We have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify House of Designers of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. House of Designers cannot and will not be liable for any loss or damage arising from your failure to comply with this clause.

4. USER CONDUCT AND INFORMATION

You agree and undertake to use the Website and the Service in a manner that is fit, proper and legal. By way of example, and not as a limitation, you agree and undertake that when using the Website or the Service, you will not:

You will not create or submit a user submission that is unlawful, grossly offensive, pornographic, obscene, defamatory, libellous, threatening, discriminatory, harassing, bullying, vulgar, indecent, profane, hateful, racially, culturally or ethnically offensive, or that encourages criminal conduct, or that gives rise, or potentially gives rise, to civil or criminal liability, or that violates any applicable laws, rules, regulations or regulatory guidelines under the laws of India including specifically but not limited to under the Information Technology Act 1999 ("Applicable Laws"), or that infringes or violates other parties' intellectual property, publicity, or privacy rights or links to infringing or unauthorized content.

You will not embed, re-publish, maintain and/or display any service content (including, without limitation, any of your own User Submissions) on any personal social media or other website or other Internet location;

You will not send spam, chain letters, pyramid schemes or any other unsolicited or unauthorized advertising or promotional materials, or harass, bully, stalk, harm, or otherwise cause mental or physical distress or injury to anyone, or defame or disparage someone, or engage in any other unlawful or objectionable conduct while using the Service;

You will provide accurate, current and complete information about you or anyone else, and you will not provide false information about you or anyone else (including, without limitation, when you are being asked on the Service to provide accurate information about your age), and you will not impersonate or appear to impersonate anyone else or otherwise misrepresent your affiliation with any person or entity;

You will not use the Website or the Service to collect, obtain, compile, gather, transmit, reproduce, delete, revise, view, display, forward, any material or information, whether personally identifiable or not, posted by or concerning any other user of the Service, unless you have obtained prior permission from such user to do so;

You will not interfere with or disrupt, or attempt to interfere with or disrupt, the operation of the Service (or any parts thereof);

You will abide by all copyright notices, information, and restrictions contained in or associated with any of the Service or the Website content;

You will not remove, alter, interfere with or circumvent any copyright, trademark, watermark, or other proprietary notices marked/displayed on the Website or any Service feature;

You will not remove, alter, interfere with or circumvent any digital rights management mechanism, device or other content protection or access control measure (including, without limitation geofiltering and/or encryption) associated with the Website or any Service feature;

You will not use any of the rights granted to you or by your use of the Website or the Service in a manner that suggests an association with House of Designers, Products or the Service unless specifically permitted;

You will not use bots, spiders, offline readers or other automated systems to access or use the Service in a manner that sends more request messages to the Service's servers in a given period of time than a human can reasonably produce in the same period by using a conventional Web browser, unless you are a lawfully operating a public search engine, in which case (subject to House of Designers’s full discretion to revoke this exception at any time), you may use spiders to index materials from the Services for the sole purpose of creating publicly available searchable indices (but not caches or archives) of such materials;

you will not knowingly transmit any material that contains adware, malware, spyware, software viruses, timebombs, cancelbots, worms, trojan horses, or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;

You will not do anything that is likely to adversely affect or reflect negatively upon or harm the goodwill or reputation of House of Designers or any of its affiliates, or the Service or any of the content running or being promoted on the Service;

You will not do anything on the Website or on the Services that would prevent other users' access to or use of the Website and Services or any part thereof;

You shall not access the Services if you are under the age of 18

You shall monitor your access to the Service to restrict use by minors, and you will deny access to children under the age of 18. You accept full responsibility for any unauthorized use of the Service by minors in connection with your access. You are responsible for any use of your credit card or other payment instruments (e.g. PayPal) by minors;

You shall not access the Services using a false identity or information, or on behalf of someone other than yourself;

You will not, under any circumstances, without House of Designers’s express written consent, use the Service or any part thereof for any commercial purpose, including but not limited to (a) communicating or facilitating any commercial advertisement or solicitation, or (b) gathering or transferring Items for sale.

5. PRIVACY POLICY

You hereby consent, and agree that You have read and fully understand the Privacy Policy of the Website Privacy Policy. You further consent that the terms and contents of such Privacy Policy are acceptable to You.

6. SHIPPING & DELIVERY INFORMATION

6.1 Domestic Shipping and Delivery (Within India)

All order deliveries within India is provided free of cost to customers. The time of delivery may vary from place to place after the dispatch of the product from our facility. We offer Cash on Delivery service within India except for few locations in India. You are requested to check the availability of Cash on Delivery service for your delivery location on our website or with our customer care service before placing Cash on Delivery order. We are not responsible for non-availability of Cash on Delivery service at few locations.

6.2 International Shipping and Delivery (Outside India)

For deliveries outside India, we charge an additional amount for shipping on every purchase. The Shipping charges may vary depending on order value, product weight and delivery location. You are required to carefully proceed through the checkout process as the shipping charges are added and included to the product value during the checkout process. In international deliveries, the product or orders are shipped on DDU (Delivery Duties Unpaid) basis. This means that as a customer you have to bear all customs duties and local taxes levied on your shipment by the customs department of your destination country. You will be asked to pay the amount of customs duties and local taxes at the time of delivery of the product by our courier or logistic partner. Customs duties and local taxes are subject to the sole discretion of the customs department of the destination country and it is not possible to determine an exact amount of customs duties and local taxes which will be levied on your order. Customs duties and local taxes vary from country to country.

6.3 Delivery Time

We aim but do not guarantee the delivery of all domestic orders (within India) in about 3-4 working days from the date of dispatch.

We aim but do not guarantee the delivery of all international orders (outside India) in about 8-10 working days from the date of dispatch.

In case delivery of order takes more than above mentioned time we will not be liable or entitled to any damages caused or pay any kind of compensation.

We work with different type of suppliers (Manufacturers, designers, distributors, importers etc.) and the delivery time to Users is subject to delivery of products from supplier to us. We reserve the right to make delivery of the goods in instalments. If the goods are to be delivered in instalments, each delivery will constitute a separate contract. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a third party recipient for delivery purposes (for example as a gift), then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by us of our obligation, and transfer of responsibility in the same way.

Further, we may at times be unable to deliver the confirmed order(s) to you and the reason for the same could be inclusive of but not limited to the following:

  1. (i) Unavailability of the relevant product;
  2. (ii) Failure of the concerned manufacturer/supplier/designer/importer to deliver relevant product to us;
  3. (iii) Poor/improper/defective quality of the relevant product ascertained through our quality audit process; and
  4. (iv) Inaccuracies or errors in product or pricing information.
  5. (v) Government laws and regulations
  6. (vi) Restrictions on a supply of relevant product outside India or to any particular locations.

In the event of any circumstance(s) as aforementioned; you shall not be entitled to any damages or monetary compensation.

In the event we are unable to deliver the confirmed order(s) as mentioned hereinabove and the payment for such order(s) has been made by you through your credit/debit card, the amount paid by you while placing the order(s) on the Site will be reversed back in your card account. No refunds shall be applicable on the orders made by the Users under the Cash on Delivery (“COD”) option.

7. RETURN AND EXCHANGE

We have a 7 Days Return Policy. Please read return and exchange policies carefully for domestic and international deliveries. House of Designers acknowledges the return of products only limited to direct sale between House of Designers and consumer. This only entails online sale through our website directly, and not through any retail or physical outlets or vendor/manufacturer/designer or any third party. We reserve the right to decide if any order or product is returnable, exchangeable or refundable. The returns will be done only for the products for which the invoice is issued by House of Designers.

All Made on Order or Custom Order or Made to Measure products are non-returnable, non-refundable and non-exchangeable.

RETURN AND EXCHANGE OF DOMESTIC ORDERS

Following terms and conditions prevail for return and exchange of domestic orders:-

  1. 1. In case you want to return or exchange a product you have to notify us by email within 48 hours of delivery of the delivery of your order, with the reason for return or exchange.
  2. 2. We will accept return or exchange only when products are in unused, unworn, unwashed and undamaged conditions. If we suspect that the products are in used, worn, washed or damaged condition, we will not be able to accept return or exchange on such products.
  3. 3. We will accept return or exchange only if they are returned in their original packaging, with their original tags intact.
  4. 4. You may have to provide the original invoice issued by House of Designers at the time of return or exchange.
  5. 5. If items are sent to us for return or exchange without informing us beforehand, the items will be returned to the sender without acknowledging.
  6. 6. All Made to Order or Custom Order or Made to Measure products are non-returnable, non-refundable and non-exchangeable.
  7. 7. In case of refund, if any, it may take 7-10 working days to get your amount refunded back into your bank or Credit/Debit Card account.
RETURN AND EXCHANGE OF INTERNATIONAL (OUTSIDE INDIA) ORDERS

Following terms and conditions prevail for return and exchange of products:-

  1. 1. In case you want to return or exchange a product you have to notify us by email within 48 hours of delivery of the delivery of your order, with the reason for return or exchange.
  2. 2. We will accept return or exchange only when products are in unused, unworn, unwashed and undamaged conditions. If we suspect that the products are in used, worn, washed or damaged condition, we will not be able to accept return or exchange on such products.
  3. 3. We will accept return or exchange only if they are returned in their original packaging, with their original tags intact.
  4. 4. You may have to provide the original invoice issued by House of Designers at the time of return or exchange.
  5. 5. If items are sent to us for return or exchange without informing us beforehand, the items will be returned to the sender without acknowledging.
  6. 6. All Made to Order or Custom Order or Made to Measure products are non-returnable, non-refundable and non-exchangeable.
  7. 7. In case of return or exchange, shipping charges, customs duties and local taxes paid by customers will not be refundable and only the product value will be refunded.
  8. 8. In case of a return, the shipping charges for sending a product back to our warehouse in India will be borne by the customer only.
  9. 9. In case of an exchange, the shipping charges for sending a product back to our warehouse in India and sending exchanged product again to a customer will also be borne by the customer only.
  10. 10. During the exchange or return process, any tax/duty/charges are levied by Indian or customer country’s government will be borne customer. We will provide documents/receipts to a customer for such tax/duty/charges to carry transparent transactions and trustful relationship and ethical business practice.
  11. 11. In case of refund, if any, it may take 7-10 working days to get your amount refunded back into your bank or Credit/Debit Card account.

8. PRODUCT PRICES AND AVAILABILITY

We make every effort to provide you products at the best possible price, However, We do not guarantee that the price will be the lowest in the city, region or geography. Prices and availability of products may change without any prior notice. The prices and availability mentioned on the Website are not subject to comparison with the same or similar product(s) and/or service(s) available through any other online or offline sale. The pricing is subject to our pricing policy and the prices shall be determined only at our sole discretion.

All references to Rs./Rupee/INR on this website are in Indian currency. Indian prices are different to International prices due to factors such as taxes, duties etc.

The price displayed on the Website in relation to any Product in INR represents the full price of the product to be shipped in India except in cases where it is expressly mentioned. In the case of foreign shipping any duties, levies and shipping costs would be extra.

With respect to items sold on the Website, we charge your credit card before your order has entered the shipping process. For any reason, if we are not able to ship your products as per your order, we will intimate you electronically and refund the value of the products not available. We may allow Cash on Delivery option for orders of certain value and at certain specific locations within India. The value of order and locations eligible for Cash on Delivery may vary from time to time and also from product to product.

Despite our best efforts, a small number of the items on the Website may be mispriced. If we discover a mispricing, we will do one of the following: If an item's correct price is lower than our mentioned price, we will charge the lower amount and ship you the item. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

On checkout, the shipping costs would add and the amount to be paid by the User would be shown. Please note that the actual amount to be paid by you as an international user will be the equivalent amount in the currency of your credit card, as per the conversions are done by your bank/credit card provider on the date of billing.

In a credit card transaction, you must use your own credit card. House of Designers will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user. Availability of any product or service may change anytime without prior notification. Availability of any particular product is may be affected by suppliers/vendors/designers or may be due to multiple users trying to buy the same product.

9. PRODUCT DISPLAY AND QUALITY

We make every effort to display products as accurately as possible with the colours on the Site but we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as a display on computer monitors and screens of electronic devices vary.

We also make every effort to provide you the best quality products. But sometimes the quality of any products, services, information, or other material purchased or obtained by you through the Website may not meet your expectations for which House of Designers cannot be held responsible. We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product information and/or specifications) on the Website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information, software, products, services and related graphics are provided as is, without warranty of any kind. House of Designers is not obligated to provide any physical preview of the Object either before or after the sale.

10. BILLING, TAXES AND CUSTOM DUTIES

Invoice of Products and Services available on the Website will be will be issued customers directly by House of Designers. We will not consider or accept any other invoice in case of return or exchange of product or services for any other matter related to the website.

In India, all products are delivered on MRP which includes all the taxes.

In international deliveries, the product or orders are shipped on DDU (Delivery Duties Unpaid) basis. This means that as a customer you have to bear all customs duties and local taxes levied on your shipment by the customs department of your destination country. You will be asked to pay the amount of customs duties and local taxes at the time of delivery of the product by our courier or logistic partner. Customs duties and local taxes are subject to the sole discretion of the customs department of the destination country and it is not possible to determine an exact amount of customs duties and local taxes which will be levied on your order. Customs duties and local taxes vary from country to country.

11. ORDER CANCELLATION

11.1 CANCELLATION BY CUSTOMER

In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. A request for cancellation of order shall be valid and accepted only if they are made within 24 (twenty-four) hours of making the order on the Site. We will not be able to cancel orders that have already been processed or orders for which request for cancellation is made after the expiry of 24 (twenty hours) from making the order. We have the full right to decide whether an order has been processed or not. The User agrees not to dispute the decision made by us and accepts our decision regarding the cancellation.

11.2 CANCELLATION BY US

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged or bank account has been debited, the said amount will be reversed back in your Credit Card or Bank Account as applicable.

12. BILLING, TAXES AND CUSTOM DUTIES

We respect the Intellectual Property Rights of others and expect its Users to do the same. In particular, if you are a copyright owner or an agent thereof and believe that any content on the Website infringes upon your copyrights, you may submit a notification of the same to with the following information in writing:

  1. a. A physical or digital signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. b. Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  3. c. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material. Providing URLs in the body of an email is the best way to help us locate content quickly.
  4. d. Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
  5. e. A statement that the complaining party has good faith in a belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. f. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  7. g. In case of a conflict in Terms, the decision of House of Designers shall be final and concluding, and you irrevocably withdraw your right to make any claim or demur on this ground.

Before you file such a notification, please carefully consider whether or not the use of copyrighted material at issue is protected by the “fair use” doctrine, as you could be liable for costs and attorneys’ fees should you file a takedown notice where there is no infringing use. If you are unsure whether a use of your copyrighted material constitutes infringement, please contact an attorney.

House of Designers’s Copyright Agent for notice of claims of copyright infringement can be reached as follows:

ASPIRE FASHION RETAIL LLP, 614-P, Sector 22A, Urban Estate, Near Police Mess, Gurgaon, Haryana - 122015, Phone - +91-9319418805 of House of Designers designated copyright agent who will receive the copyright complaints.

13. DISCLAIMER OF WARRANTIES

House of Designers has made all efforts to ensure that all the information on the Website is correct, but House of Designers neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. All content, data, information, products or services on the site, or obtained from a website to which the site is linked (a "linked site") are provided to you "as is" without warranty of any kind either express or implied including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy. All warranties, if any, relating to the product and services would be provided by the manufacturer/supplier of such product and not by us. Any claim in relation to the same should be raised against respective manufacturer/supplier and not against us in any case whatsoever. In no event shall House of Designers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the product or services;(b) unauthorized access to or alteration of the user's transmissions or data;(c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall House of Designers be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, House of Designers shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond House of Designers’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

14. LIMITATION OF LIABILITY

You expressly understand and agree that the company and its subsidiaries, affiliates, officers, employees, agents, shareholders and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, opportunity, goodwill, use, data or other intangible losses (even if the company has been advised of the possibility of such damages), resulting from use of the site, sale and supply of goods content or any related/unrelated services and other services offered on the site from time to time.

If the quality of any products, services, information, or other material purchased or obtained by you through the Website did not meet your expectations, no compensation will be given other than the Return and refund or Exchange of the product as prescribed by the Return and Exchange Policy. You cannot request compensation for any reason, including but not limited to: any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental, indirect or consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with our delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of website, error in the price of product or service, unavailability of items which the customer tried to purchase etc. Unreasonable and unlawful requests for compensation, over and above the entitled refund, will be treated as a loss to business cases. House of Designers holds the rights to cancel orders and block accounts of such customers without any prior notice.

House of Designers' aggregate liability and that of its affiliates, licensors & partners in connection with these Terms shall be limited to the value of last purchase completed by you under these Terms and Conditions through the Service.

15. INDEMNITY

You shall indemnify and hold harmless House of Designers, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party. You hereby expressly release House of Designers and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.

16. USE OF CREDIT CARD

You agree, understand and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to us. Further, the said information will not be utilized and shared by us with any of the third parties unless required for fraud verifications or by law, regulation or court order. We will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.

17. USER EQUIPMENT AND DEVICES

The User shall be responsible for obtaining and maintaining telephone, computer hardware and other equipment needed for access to and use of the Site and all charges related thereto. The Company shall not be liable for any damages to the User's equipment resulting from the use of the Site.

18. COMMUNICATION

When You use the Site or send emails or other data, information or communication to us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from us periodically and as and when required. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call, posting notices on the website or by any other mode of electronic communication which will be deemed adequate service of notice / electronic record.

19. EXTERNAL OR THIRD PARTY LINKS

The Site or third parties may provide links to other World Wide Web sites or resources. Because we have no control over such Sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such site or resource.

20. ARBITRATION

If any dispute arises between you and the Company during your use of the Site or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of this Agreement, and the Privacy Policy or the documents they incorporate by reference, the dispute shall be referred to a sole Arbitrator who shall be an independent and neutral third party identified by the Company. The place of arbitration shall be New Delhi. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.

21. LAW AND JURISDICTION

These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at New Delhi.

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